top of page
FAQ: FAQ

FAQ'S

Do you have a shop?

Yes we do.  Our shop is located at 308 Tamahere Drive, Tamahere, Hamilton.  Opening hours Monday to Friday 10.30am until 4.30pm

What is your delivery Fee?

Since we introduced a delivery fee in 2019, we have kept to the same flat fee of $5 ensuring you are spending less than you would just driving to the local supermarket & back!

Do you deliver to rural addresses?

We deliver to all urban homes or workplaces that fit within our designated delivery regions. Rural delivery will be carefully considered upon request via accounts@directfromthemarket.co.nz or call/text 0226578128

Will my order be delivered if I'm not home?

Your order will be delivered at your front doorstep, out of the sun where possible if you are not home by one of our friendly drivers. If there is a certain spot you’d like your order to be delivered e.g the back door, just pop in the “delivery instructions” box where you’d like it left.

What do I do with the Cardboard boxes, Ice packs & Chiller bags?

You can either recycle them or pop them out when you next order for our delivery drivers to collect to re-use & recycle.

Can't find what you're looking for?

Contact us by emailing or calling the numbers below!

bottom of page